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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Senior Customer Service Officer

at Bio-Strategy Ltd

This is a Full time job

Hobsonville, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead Customer Service: Drive excellence and support key operations.
  • Dynamic Team: Join a passionate and collaborative scientific community.
  • Growth Opportunities: Advance your career within the DKSH Group.
Deliver exceptional customer service and support operations as a Senior Customer Service Officer at Bio-Strategy. Join us and make a difference!
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
Listed two days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2d ago
Listed four hours ago

Senior Customer Service Officer

at Bio-Strategy Ltd

This is a Full time job

Hobsonville, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead Customer Service: Drive excellence and support key operations.
  • Dynamic Team: Join a passionate and collaborative scientific community.
  • Growth Opportunities: Advance your career within the DKSH Group.
Deliver exceptional customer service and support operations as a Senior Customer Service Officer at Bio-Strategy. Join us and make a difference!
4h ago
Listed five days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
5d ago
Listed six days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
6d ago
Listed six days ago

Customer Service Representative - Industrial Sector

at Recruitment as a Service

This is a Full time job

East Tamaki, Auckland
$65,000 – $70,000 per year
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A significant role as the glue between our customers and operations
  • Structural Steel/coatings knowledge required
  • East Tamaki and South Auckland Locations
Do you love a variety packed role this is not just a desk/phone role - there's lots of interactions across the business here.
6d ago
Listed two days ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
2d ago
Listed twenty nine days ago

Customer Service Manager

at Ampelite (NZ) Limited

This is a Full time job

Onehunga, Auckland
$30 – $35 per hour
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • An excellent market competitive package and opportunity for progression.
  • Be part of a great team.
  • Privately-owned family company
We have an exciting opportunity for an experienced Customer Service Manager who wants a bit of variety and is willing to pitch in wherever needed.
29d ago
Listed six days ago

Customer Services Representative - Autolign Henderson

at Bapcor Automotive NZ

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Competitive salary and benefits
  • Opportunity to make your mark
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in our Henderson Autolign Branch for our next Customer Service Representative to join our fun and welcoming team!
6d ago
Listed fifteen days ago

Customer Service and Sales - Manukau

at Corys Electrical Limited

This is a Full time job

Manukau, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Southern Cross Health Insurance – Wellbeing 1
  • Your Birthday off as paid leave
  • Monday to Friday, 42.5 hours per week – no weekend work
Are you a customer service dynamo that thrives on diversity in their role, then this could be the job for you!
15d ago
Listed two days ago

Customer Service – Building Materials

at Focus Recruitment Limited

This is a Full time job

Mount Wellington, Auckland
$65K -$74K, depending on experience + benefits
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Stable well established market leader, part of a larger group
  • Diverse customers range across manufacturing and trade sector
  • Products: Aluminium extrusion, sheet, plate and coil
Utilise your experience from within the wider building sector combined with passion for providing exceptional customer service.
2d ago
Listed twenty nine days ago

Client Experience Manager

at Fred Recruitment

This is a Full time job

Auckland CBD, Auckland
$130,000-$150,000
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Progressive, innovative NZ success story; buzzing city fringe hub location
  • Rapid growth business, Instrumental leadership role with plenty of influence
  • Sleek modern offices, social initiatives + industry rep; Insurance + Shares
Opportunity to lead, inspire and coach a high performing client experience team. Financial Services. Competitive package + plenty of perks!
29d ago
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