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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed five days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
5d ago
Listed two days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2d ago
Listed eight days ago

Quarantine Officer

at INSIDE Recruitment

This is a Full time job

East Tamaki, Auckland
subClassification: GovernmentGovernment
classification: Government & Defence(Government & Defence)
  • Recruiting now for our next cohort of Quarantine Officers to start 19 August!
  • Are you passionate about protecting this beautiful country at the frontline?
  • Ensure that cargo and passengers entering NZ are free of biosecurity risk
Would you like a career that is challenging, full of variety, and of critical importance to the future of New Zealand?
8d ago
Listed six days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
6d ago
Listed two days ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
2d ago
Listed nineteen hours ago

National Manager Workforce Rostering

at CAA/Avsec

This is a Full time job

Auckland
From 150000 to 160000 NZD per year
subClassification: OtherOther
classification: Government & Defence(Government & Defence)
  • Opportunity to make a positive impact on keeping Aotearoa's skies safe
  • Utilise your skills in workforce rostering management and complex reporting
  • Auckland Airport location, with flexible working available
Are you a workforce rostering manager who enjoys complex analysis and reporting within a highly dynamic, 24/7 environment?
19h ago
Listed six days ago

Regulatory Support Officer | Albany or Auckland Central

at Auckland Council

This is a Full time job

Auckland CBD, Auckland
$50k to $60k depending on skillset and experience
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
  • Opportunity to help build a better future for Auckland
  • Flexible hybrid working opportunity
  • Permanent full-time positions in Albany or Central Auckland
Administration and support to our teams within building consents
6d ago
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