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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
Listed one day ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
1d ago
Listed one day ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
1d ago
Listed twenty eight days ago

Customer Service Manager

at Ampelite (NZ) Limited

This is a Full time job

Onehunga, Auckland
$30 – $35 per hour
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • An excellent market competitive package and opportunity for progression.
  • Be part of a great team.
  • Privately-owned family company
We have an exciting opportunity for an experienced Customer Service Manager who wants a bit of variety and is willing to pitch in wherever needed.
28d ago
Listed five days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
5d ago
Listed six days ago

Spot Trader- Energy

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Mining, Resources & Energy(Mining, Resources & Energy)
  • Flexibility to be based in Newmarket or Hamilton
  • Gateway role which can progress to derivatives & portfolio management
  • Excellent benefits including additional
A critical role within Mercury where you will minimise risk & maximise Mercury's generation value within the NZ Electricity Market.
6d ago
Listed twenty nine days ago

Client Experience Manager

at Fred Recruitment

This is a Full time job

Auckland CBD, Auckland
$130,000-$150,000
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Progressive, innovative NZ success story; buzzing city fringe hub location
  • Rapid growth business, Instrumental leadership role with plenty of influence
  • Sleek modern offices, social initiatives + industry rep; Insurance + Shares
Opportunity to lead, inspire and coach a high performing client experience team. Financial Services. Competitive package + plenty of perks!
29d ago
Listed six days ago

Kaupapa Whakapōtae Z Graduate Programme 2025

at Z Energy

This is a Full time job

Auckland CBD, Auckland
$68,400 + 10% bonus + 5% KS + insurance
subClassification: OtherOther
classification: Mining, Resources & Energy(Mining, Resources & Energy)
  • Powering better journeys, today and tomorrow
  • We deliver our results within an agile, fun and collaborative team culture
  • Start your career at Z
Join our graduate programme, gain broad exposure. Build your leadership skills, work as part of a grad cohort. Great benefits and opportunities.
6d ago
Listed five days ago

Heavy Duty Diesel Fitters / Mechanics

at AWE Mechanical Pty Ltd

This is a Full time job

Auckland CBD, Auckland
$65 – $85 (AUD) per hour (AUD)
subClassification: Mining - Engineering & MaintenanceMining - Engineering & Maintenance
classification: Mining, Resources & Energy(Mining, Resources & Energy)
  • Hourly rates between $65 - $85 (AUD)
  • $3K sign on bonus OR $3K worth of NEW TOOLS (of your choice)
  • Sign up and start by 31st July & be in the draw to win a trip for 2 to Bali*
Is it time for a change? EOIs from HDDF or HDDM - Sign on bonus and be in the draw to win a trip for 2 to Bali!* Hourly rates between $65 - $85 (AUD)
5d ago
Listed four days ago

Head of Operations Process & Technology Improvement (OPTI)

at Transpower

This is a Full time job

Otara, Auckland
subClassification: Power Generation & DistributionPower Generation & Distribution
classification: Mining, Resources & Energy(Mining, Resources & Energy)
  • Provide outstanding process and technology improvement leadership
  • Influence, lead change, and drive outcomes that support power system operations
  • Translate between Operations & IT to optimise investment & delivery of projects
Lead a passionate team to deliver solutions required to manage the real time power system 24/7 and prepare for an electrified future!
4d ago
Listed seven days ago

Pricing Analyst

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Mining, Resources & Energy(Mining, Resources & Energy)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • Opportunity to grow and develop your skills with excellent career progression
  • Excellent benefits including additional leave and WFH flexibility
Join us to assist in the delivery of Mercury’s retail pricing strategy, by developing value accreditive products and propositions.
7d ago
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