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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
Listed five hours ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
5h ago
Listed two days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2d ago
Listed one day ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
1d ago
Listed six days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
6d ago
Listed five days ago

Client Engagement Specialist

at Kin

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Organisation transforming the lives of girls, women, and whānau
  • Engagement opportunity
  • Opportunity to influence change
Engage and support individuals and families experiencing hardship by providing guidance and connecting them with resources to improve wellbeing.
5d ago
Listed eight days ago

Oil & Gas Roles - Expressions of Interest

at Horizon Energy Services Ltd

This is a Contract/Temp job

New Plymouth Central, Taranaki
subClassification: Oil & Gas - OperationsOil & Gas - Operations
classification: Mining, Resources & Energy(Mining, Resources & Energy)
  • Taranaki and FIFO opportunities in oil and gas.
  • We have 20 years experience, connecting great people, with great roles.
  • Enjoy variety, work/life balance and be valued for your experience.
We are currently accepting applications for various oil and gas roles for contracts in Taranaki and FIFO Queensland.
8d ago
Listed seven days ago

Mine Operator - 10240

at Bt Mining Limited

This is a Full time job

Rotowaro, Waikato
$31.50 – $42.54 per hour
subClassification: Mining - OperationsMining - Operations
classification: Mining, Resources & Energy(Mining, Resources & Energy)
  • A company who value their people and pay well for experience (up to 100k)!
  • Awesome benefits for you and your family to enjoy - Health and Life Insurance
  • Growth and development opportunities – operate different machinery
Experienced staff in earthmoving heavy equipment, either in mining, quarrying, forestry or civil industries is what we’re looking for.
7d ago
Listed seven days ago

Disputes Specialist

at Tribe (New Zealand) Limited

This is a Full time job

Auckland CBD, Auckland
66500
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • State-of-the-art Auckland CBD offices
  • Six-month contract, long term potential - $66,500 pro-rated
  • SAP and/or Salesforce experience preferred
Looking to take your escalations & investigative experience to the next level? I have a rare role in a renowned NZ business as a Disputes Specialist..
7d ago
Listed twenty days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
20d ago
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