Customer Service Call Centre Representative
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Jobs in SEEK right now
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Typical salary
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In the last 3 months
Job satisfaction
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Latest Customer Service Call Centre Representative reviews
5.0Nov 2023
Reviewer's Qualification
Certificate IV in Business
Experience
1 – 4 years
Organisation size
Large (200+ employees)
The good things
The most rewarding part of working in customer service is being able to help customers. You get to work alongside colleagues whom will not only teach you but also vice versa. Being able to work alone ...
The challenges
Meeting new people from all walks of life. Foreigners as well as locals.
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4.0Oct 2023
Reviewer's Qualification
National Certificate of Educational Achievement (level 3)
Experience
1 – 4 years
Organisation size
Large (200+ employees)
The good things
If you genuinely enjoy helping people and convey patience, and understanding towards customers, You will go far in this role.
The challenges
In a call centre role, I found that some customers tend to be very rude and get irate quickly over the phone, which is why knowledge is key, make sure you stay up to date with the company policies and...
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through seek.co.nz
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